Since 1997 Mickie S. Rops has been helping organizations make the right credentialing decisions. Much of her consulting work is in educating organizations on credentialing options and guiding them in the decision as to which credentialing program, if any, is the right fit for the challenges they face. She also conducts audits of full programs or program components to make recommendations for improvement, and she researches and writes background papers to inform decision-making.
Mickie is a dedicated volunteer and leader for the American Society of Association Executives, ASTM International, and the American National Standards Institute (ANSI). Mickie is an ANSI lead assessor for assessing compliance with the ISO/IEC 17024:2012 General Requirements for Bodies Operating Certification of Persons standard and the ANSI accreditation of personnel certification programs. She is an auditor of ANSI’s accredited standards developers for conformance to ANSI Essential Requirements (2015 edition). She also serves as the lead technical advisor for ASTM International on the American National Standard ASTM E2659 Standard Practice for Certificate Programs which is the standard against which the ANSI Certificate Accreditation Program assesses compliance. For her leadership on that standard, Mickie was awarded the Robert J. Painter Memorial Award from ASTM International and the Standards Engineering Society for "outstanding service in a given year in the field of standards.”
Mickie wrote Identifying and Using a Field’s Body of Knowledge, ASAE & The Center’s only book devoted to association knowledge, and the certification chapter in the book, Core Competencies in Professional Development, which is on ASAE’s Authoritative Literature List. Her Certification Toolkit featuring over 150 certification program administration template documents has saved associations hundreds of hours of research and writing time. Other key books she has published include Considering Certification? Your Guide to Making the Decision, Certification Simplified: A Primer for Volunteer Leaders and Staff of Personnel Certification Programs and her most recent: ISO 17024 Unlocked: A Guide to Understanding Essential Terms and Concepts of the ISO 17024 Standard for Certification Bodies.
As a former association staff executive, Mickie directed several high-profile professional certification and self-assessment programs, managed a national association’s professional development efforts for over 75,000 members, and facilitated strategy sessions for national and regional associations. Mickie holds a masters’ in adult and continuing education and the Certified Association Executive credential.
Mickie’s first-hand experience as a credentialing staff executive, applicant, and board member, combined with over a decade of consulting with credentialing agencies of all sizes and across industry segments ensure real-world advice that can take your organization and credentialing program to the next level.