Tips for Learning
Here's a good article on tips to being a better learner.
Thanks to Guy Kawasaki for the pointer.
Turning Off Members
Cindy over at AE on the Verge has a good post up on How to Turn Off Happy Members. Take a look and see if you are possibly turning off your members or certificants with these same strategies!
Best and Worst Communicators
An interesting read: The Top Ten Best and Worst Communicators of 2008.