Mickie Rops is President and Principal Consultant. She has been advising credentialing bodies for over 25 years.
She is a lead assessor for the American National Standards Institute National Accreditation Board (ANAB) for assessing compliance with the ISO/IEC 17024:2012 General Requirements for Bodies Operating Certification of Persons standard and the ANAB accreditation of personnel certification programs.
She also serves as the national convener and lead technical advisor for ASTM International on the American National Standard ASTM E2659 Standard Practice for Certificate Programs which is the standard against which the ANAB Certificate Accreditation Program assesses compliance. For her leadership on that standard, Mickie was awarded the Robert J. Painter Memorial Award from ASTM International and the Standards Engineering Society for "outstanding service in a given year in the field of standards.”
Mickie has written hundreds of articles on credentialing and several books, including
- Considering Certification? Your Guide to Making the Decision
- Certification Simplified: A Primer for Volunteer Leaders and Staff of Personnel Certification Programs
- ISO 17024 Unlocked: A Guide to Understanding Essential Terms and Concepts of the ISO 17024 Standard for Certification Bodies.
- Core Competencies in Professional Development chapters on Certification and Bodies of Knowledge
As a former association staff executive, Mickie directed several high-profile professional certification and self-assessment programs, managed a national association’s professional development efforts for over 75,000 members, and facilitated strategy sessions for national and regional associations. Mickie holds a masters’ in instructional design, is a Certified Association Executive and a Fellow of the American Society of Association Executives (FASAE).
Mickie’s first-hand experience as a credentialing staff executive, applicant, and board member, combined with over a decade of consulting with credentialing agencies of all sizes and across industry segments ensure real-world advice that
can take your organization and credentialing program to the next level.
Dave Bertolet is a Senior Consultant. He has thirty years of business experience, serving as controller, operating partner and principal of several businesses. His current credentialing work focuses on conducting audits to assess organizational and programmatic compliance with industry standards and accreditation requirements; creating systems and policies for certificate issuers seeking accreditation; facilitating practice analyses to form the basis of valid credentialing test content outlines; and conducting classical test analysis for credentialing assessments.
Dave is an ANAB assessor for assessing compliance with the ASTM E2659 Standard Practice for Certificate Programs standard and the accreditation of certificate programs He has taught college-level coursework and has decades of credentialing, financial and business management consulting. He holds an MBA and a masters’ in instructional design.
In addition to Mickie and Dave, we have a team of credentialing and measurement experts that we routinely partner with as our clients' needs demand.